Returns & Exchanges

At Jewelry Brands Shop, we want you to sparkle with confidence, which is why we offer a 30-day return policy on all unworn items in their original packaging. If your new piece isn't the perfect fit, our streamlined exchange process ensures you find the jewelry you love.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package with Care

  Place the jewelry in its original branded box and secure it inside a padded shipping envelope to prevent damage during transit.

• 3.
  Attach the Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item for quality assurance, your refund or exchange will be processed within 5 to 7 business days.